Rogue Territory

Handmade Premium Denim Goods

PAYMENT & SHIPPING

PAYMENT 

All online transactions are processed through PayPal. PayPal supports all major credit cards and is quick, easy and guarantees the highest level of security. PayPal payments using credit or debit cards will process within a few minutes. PayPal eChecks can take up to 7 days for processing.

SHIPPING

All in-stock items will ship within 3 business days of receiving PayPal payment. Please reference tables below for shipping costs.

DOMESTIC SHIPPING

Domestic orders within the US are shipped using USPS Priority Mail, delivery time is 2-3 business days and comes with a tracking number. If you would like expedited shipping, please email orders@rogueterritory.com

You will receive an automated email from “orders@rogueterritory.com” containing your tracking number once your order has shipped. If you do not receive the email, please check your spam folder. If you require a signature for delivery, please specify this in the Notes section at checkout.

Order Total $1-$29
Order Total $30-$99
Order Total $100-$399
Order Total $400+
$5
$7
$12
FREE

 

INTERNATIONAL SHIPPING

International orders are shipped using USPS International First Class Mail, delivery time is typically 7-21 business days (Note: This service does NOT come with tracking. If you would like international tracking, please email orders@rogueterritory.com for expedited International shipping rates). 

The time it takes to clear customs will vary from country to country. In some cases, it can take weeks to clear customs and unfortunately we have no control over this. If you have not received your international package, we suggest contacting your local customs office.

You will receive an automated email from “orders@rogueterritory.com” containing your shipping info once your order has shipped. If you do not receive the email, please check your spam folder. If you require a signature for delivery, please specify this in the Notes section at checkout.

Please note that a customs declaration number is NOT a true tracking number. In order to get a tracking number, we must ship using USPS Priority International Mail, which is typically much more expensive than First Class. Customer assumes all risk for First Class packages, we are not liable for any international packages once they have been shipped via First Class. If you would like to upgrade your international shipping to Priority International, please email orders@rogueterritory.com
Order Total $1-$29
Order Total $30-$99
Order Total $100-$399
Order Total $400+
$10
$15
$20
FREE

 

LOST OR UNDELIVERED PACKAGES

If the final status of your domestic tracking number is “Undelivered” and the United States Post Office is unable to locate your package, we will replace the item if it is in stock. If it is not in stock, we will issue a store credit for the full amount of your order including the shipping charge you paid. However, if the status of your tracking number is “Delivered” and you physically did not receive the package (ie. it gets stolen off your porch), we cannot be liable and suggest that you contact your local post office for more information. We are happy to require a signature for your package at your request, please specify this in the Notes section at checkout if you require a signature.

For any undelivered International packages, we are not liable if it was shipped standard First Class. If you upgraded to Priority International Mail, the policy above will apply.

© Copyright ROGUE TERRITORY 2013 // KEEP THE TRADE ALIVE™