Rogue Territory

Handmade Premium Denim Goods

PAYMENT & SHIPPING

PAYMENT 

All online transactions are processed through PayPal. PayPal supports all major credit cards and is quick, easy and guarantees the highest level of security. PayPal payments using credit or debit cards will process within a few minutes. PayPal eChecks can take up to 7 days for processing.

SHIPPING

All in-stock items will ship within 3 business days of receiving PayPal payment. Please reference tables below for shipping costs. 

DOMESTIC SHIPPING

Domestic orders within the US are shipped using UPS Ground which comes with Tracking. *If you require a Signature or Insurance, please make a Note at checkout to request this. Additional costs apply for Insurance, we will email you a quote and separate invoice to pay for this. Please note all orders are shipped WITHOUT a Signature or Insurance unless otherwise requested.

*Delivery time is typically 5-7 business days (but can vary depending on destination). If you would like expedited shipping, please email orders@rogueterritory.com for a quote. 

P.O. Box and military address (APO, AE) will be shipped using USPS Priority Mail with tracking.

You will receive an automated email from “orders@rogueterritory.com” containing your tracking number once your order has shipped. Please allow up to 24 hours for the link to update. If you do not receive the email, please check your spam folder.

Order Total $1-$29
Order Total $30-$99
Order Total $100-$399
Order Total $400+
$5
$7
$12
FREE
UPS Ground (with tracking)
5-7 Business Days*

 

INTERNATIONAL SHIPPING

UPDATE: International orders are now shipped using DHL Express and comes with Tracking (limitations may apply for certain destinations). Due to too many lost packages and unreliable carriers in the area, we are no longer able to offer shipping to MALAYSIA. For packages going to RUSSIA, the shipping address must be a commercial address (no residential addresses).

*Delivery time is typically 6-10 business days (but can vary based on origin, destination and customs delays).

The time it takes to clear customs will vary from country to country. In some cases, it can take weeks to clear customs and unfortunately we have no control over this. If you have not received your international package, we suggest contacting your local customs office. Customer is responsible for any duties charges or international customs service fees that may be incurred.

You will receive an automated email from “orders@rogueterritory.com” containing your shipping info once your order has shipped. If you do not receive the email, please check your spam folder. If you require a Signature for delivery, please specify this in the Notes section at checkout.

If you require Insurance, please contact us at orders@rogueterritory.com for a quote.
Order Total $1-$29
Order Total $30-$99
Order Total $100-$399
Order Total $400+
$20
$25
$30
FREE
DHL Express (with tracking)
6-10 Business Days*

 

LOST OR UNDELIVERED PACKAGES

If the final status of your tracking number is “Undelivered” and UPS (or DHL for international packages) is unable to locate your package, we will replace the item if it is in stock. If it is not in stock, we will issue a store credit for the full amount of your order including the shipping charge you paid. However, if the status of your tracking number is “Delivered” and you physically did not receive the package (ie. it gets stolen off your front door), we cannot be liable and suggest that you contact UPS (or DHL for international packages) for more information. We are happy to require a Signature for your package at your request, please specify this in the Notes section at checkout if you require a signature.

© Copyright ROGUE TERRITORY 2013 // KEEP THE TRADE ALIVE™